Cookie Policy

Our website:

Our website (‘website’) uses cookies and similar technology to perform a number of functions.


What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which is a small file of letters and numbers – on its users’ computer, tablet, mobile or other devices. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.


What do cookies do?

Cookies do a lot of different jobs which make your experience of internet browsing much smoother and more interactive. For example, they are used to remember your preferences on websites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They can also help ensure that the advertisements that you see online are more relevant to you and your interests. Some data collected is designed to detect high-level browsing patterns and approximate geographical location to improve user experience.

Some websites may also use web beacons (also known as pixels or tags) to collect information. Web beacons collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. websites may also carry web beacons placed by third party advertisers. These beacons do not collect any personally identifiable information and are only used to track the effectiveness of a particular advertising campaign (for example by counting the number of visitors). For the purposes of this policy, the term “cookie” includes cookies, pixels, tags or similar technology.


Types of cookies:

Strictly necessary cookies
These are cookies that are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. These cookies do not gather personal information about you that could be used for marketing or remembering where you've been on the internet.

Functional cookies
These are used to recognise you as a user when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Another example would be remembering if you’ve been to our website before so that messages intended for first-time users are not displayed to you. These cookies are not essential for the operation of our website.

Analytics cookies
These cookies are used for statistical purposes and allow us to recognise and count the number of users and to see how users move around our website when they are using it. The cookies we use here are industry standard and they help us to improve the way our website works. We generally use independent analytics companies to perform these services for us and when this is the case, these cookies may be set by a third party company. These cookies don’t contain personal information such as names and email addresses, but they are not essential for the operation of our website.

Targeting/ advertising cookies
These cookies generally record your visit to and from our website, the pages you have visited and the links you have followed, for marketing and advertising purposes. Without these cookies, online messages you encounter may be less relevant to you. They may be used in conjunction with third party cookies or websites. We cannot identify you as an individual using these cookies. However, these cookies are not essential for the operation of our website.


The specific cookies we use:

You can find more information about the individual cookies we use (or third parties place) on our website and the purposes for which we use them in the table below:

Cookie Name Type Description
AWSALBCORS Strictly necessary This cookie is managed by AWS and is used for load balancing.
AWSALB Strictly necessary AWS ELB application load balancer
ASP.NET_SessionId Strictly necessary Used to maintain an anonymised user session by the server.
CMSCsrfCookie Strictly necessary Used for secruity to stop Cross Site Request Forgery 
CMSPreferredCulture Functional Sets the preferred language of the website ( as the only language and default is UK/English, this cookie cannot be changed)
_gat_UA-nnnnnnn-nn Analytics This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_ga Analytics Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes.
_gid Analytics Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes.
_gcl_au Targetting/Advertising Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
_fbp Targeting/Advertising Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

How do I manage my preferences?

You can block web browser cookies by activating the relevant settings on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

For more information about cookies generally, you may wish to visit or The Information Commissioner’s Office also provides information at