No.1 for Hearing Aids by Which? June 2025

If you’re new to hearing aids, choosing the best hearing aid provider matters. Bayfields is proud to be the No.1 Which? Recommended Provider for Hearing Aids June 2025. With the highest overall score of any hearing aid provider in the UK, clients praised our in-practice audiology facilities, the skill and professionalism of our hearing care team, and the comfort and support provided by our hearing aids aftercare.

This status is a powerful endorsement - backed by the positive experiences of our clients, that when you choose an independent audiologist like Bayfields, you receive, transparent care that puts your long-term wellbeing first. 

Our friendly audiologists offer personalised care tailored to your needs. Whether you're experiencing hearing loss, tinnitus, or simply need a hearing check, we’ve got you covered.

Book Your Free Hearing Health Check

Why Bayfields Hearing Aid Service Was Voted #1

When it comes to trusted hearing care and customer satisfaction, Bayfields leads the way. We are the highest-rated Which? Recommended Provider for Hearing Aids in 2025, and the only company to achieve five out of five stars across the following key areas:

• Facilities: Praised for the welcoming and professional facilities in our 50+ practices across the UK.

• Knowledge: Recognised for the skill and professionalism of our hearing care team.

• Comfort & Aftercare: Highly rated for the comfort and support provided by our hearing aid aftercare programme.

4 out of 5 people said they would recommend Bayfields for hearing tests and hearing aid fittings, and we were highly rated on value for money compared to other high street hearing specialists.

A Word from Our Audiology Director, Rob

“At Bayfields, we know that hearing care is about so much more than technology - it’s about people (both our clients and our team).

Our devotion to excellent customer service means every client is welcomed as part of the Bayfields family and receives care that is personalised to their unique lifestyle. We take great pride in the skill and warmth of our team, who go above and beyond to ensure each person feels understood, supported, and confident at every stage of their hearing journey.

I am absolutely delighted that we have been recognised as a Which? Recommended Provider for Hearing Aids. We believe the true difference lies in the quality of our aftercare. From ongoing support and advice to regular reviews, hearing aid adjustments, and free aftercare. Our clients enjoy peace of mind and long-term benefits that extend far beyond the fitting of a hearing aid.

Choosing Bayfields means putting your trust in a team that treats you like family and puts your wellbeing first, for today and for years to come.”

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What the No. 1 Rating Means for You

Choosing Bayfields as your award-winning hearing aid provider means you benefit from a commitment to long-term care that few others can match. We pride ourselves on providing the  best hearing aid aftercare possible, which includes:

• Extended Warranty: You receive a Five-year warranty on your devices, protecting your investment against manufacturing issues and necessary repairs.

• Risk-Free Trial: Benefit from our 7-day free trial and 60-day Be Assured Money Back Guarantee, allowing you to test your new hearing aids in the comfort of your home with zero obligation.

• Included Servicing: Our commitment to aftercare includes maintenance to maximise the life of your device, including free repair appointments, free calibration and fitting adjustments, and free reviews every 6 months to ensure your hearing aids always perform at their best.

• Affordable Payment Plans: The Bayfields Connect subscription plan gives you the option to combine your hearing care, eye care, and contact lens in one handy payment. For just £12 a month, you receive 20% off hearing aid accessories, £120 off new hearing aids, a free annual hearing check, and much more.

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Our Comprehensive Hearing Care Services

From free hearing tests and professional earwax removal to fitting state-of-the-art hearing aid technology, we offer a range of exceptional services to keep your hearing in top condition. Our friendly audiologists offer personalised care tailored to your needs. Whether you’re experiencing hearing loss, tinnitus, or simply need a routine hearing check, we’ve got you covered.

Book Your Free Hearing Health Check

What It Means to Be A Which? Recommended Provider

Being named a Which? Recommended Provider is one of the most trusted endorsements a company can receive in the UK, as it is based solely on deep-dive research and feedback from real, paying customers. Which? doesn't accept payment or advertising from the companies it reviews, so the ratings are completely impartial.

To determine the No. 1 provider for hearing aids, Which? surveys thousands of customers, asking about nine key areas of care, including:

• Aftercare and ongoing support.

• Facilities and in-practice environment.

• Staff skill and professionalism.

• Value for money.