Practice Manager
Loughton, Essex, IG10 1DX
Full-time – 5 days / 40 hours per week (week 1: Monday, Tuesday, Wednesday, Thursday & Friday; week 2: Monday, Tuesday, Wednesday, Friday & Saturday 9am - 5:30pm)
Competitive Salary
Bayfields Opticians & Audiologists are seeking an experienced Practice Manager with a strong background in optics to lead and inspire our team in Loughton, Essex.
About the Role:
As a Practice Manager, you will play a key role in ensuring our clients receive the highest level of care and service. Our aim is to deliver obsessively great service to each and every one of our clients via our Welcome, Discover Delight client journey which is at the core of what we do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.
Key Responsibilities:
- Oversee daily operations and ensure the smooth running of the practice
- Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
- Manage stock, budgets, and performance KPIs
- Ensure compliance with industry regulations and company standards
- Foster a positive, professional working environment
About You:
- Proven experience in optical retail management
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and organizational abilities
- FBDO Dispensing Optician qualification (highly desirable)
- A proactive approach to problem-solving and business growth
What We Offer:
- Competitive salary and benefits package
- Ongoing training and career development opportunities
- A supportive and friendly work environment
Join us at Bayfields Opticians & Audiologists, where client care and team success are at the heart of what we do. If you're ready to take the next step in your career, we would love to hear from you!