5 months ago
After a recent, first time appointment at Bayfields, I would... highly recommend them. The staff were really helpful and extremely friendly. The eye test was very thorough and everything was explained well. Ben is very knowledgeable and makes you feel at ease. I would recommend a visit.
2 weeks ago
Welcoming and friendly staff and a reassuringly thorough and... professional eye exam. It’s a very personal service and everyone makes you feel they are interested in looking after your eye health, rather than just trying to sell you something.
8 months ago
Today was my first visit to Bayfields Egham and both Ben and... Chelsey were great.
My daughter and I came for an eye test with Ben which was thorough and well explained throughout. My daughter was comfortable and I felt confident every aspect of our vision and eye health was checked.
Chelsey patiently spent time with me making sure I was completely happy with my glasses selection and offered welcome suggestions.
All the staff at Bayfields Egham were courteous and friendly and made me feel welcome and at ease. For years I have gone to another High St chain but now I'll be returning to Bayfields Egham instead. I cant wait to collect my new glasses.
3 months ago
The name may have changed but the customer care and choice o...f glasses hasn't.
In case you were wondering where Robinson & Lamb disappeared to in Egham High Street, no fear, they've morphed into Bayfields Opticians & Audio-ologists.
Pretty well the same gang of smiley individuals who, above everything else, know what they're doing.
In particular Amy, who now runs the show after starting at R&L as a Saturday trainee years ago. A very special mention to the trendiest dresser ever to appear in an opticians, Vicky, who has the patience of a saint. How she put up with an old duffer like me trying to use Contact Lenses I'll never know, but she did and just for that, she should have got a huge salary increase.
Another big positive is Ben who, like Vicky, is Mr Patience Personified in running through a very thorough eye test with me only a few days ago. No 'look into my eyes, pay and go' at Bayfields. If you want that and in a hurry, then you've gone to the wrong place. The investment in new kit is quite staggering too and 'bang up to date' as Ben was very proud to point out.
They have a great choice of frames and buying Contacts couldn't be easier. They can offer the entire process from start to finish and even ship the little blighters to you if you're unable to pop in to their Egham branch. Then you'll get to meet Vicky. Check out the shoes.
In summary, if you want personal and high quality care for your eyes then in my opinion, Bayfields take a lot of beating. I wouldn't go anywhere else and since using them from the R&L days, I now live 230 miles away.
And no, I didn't get extra discount on my last purchase. In a world of generally falling standards, the team at Bayfields Egham deserve their recognition for being consistently excellent.
11 months ago
I visited Bayfields today and had a full eye test with Ben. ...He was extremely knowledgeable and explained the whole process which was very reassuring. The whole team were absolutely lovely, and were really welcoming and kind. I couldn’t recommend highly enough.